CHANGING MODELS
Drive economic development
Foster a sense
of belonging
Understand and respond to the needs of the community members
Emphasize the human scale
Reflect the unique
assets of each
particular community
Create meaningful, memorable spaces that draw people in
Build social capital through community partnerships
and networks of individual connections
What is
Transformation?
Transformation is more than the power-boost that comes with optimization and upgrades. It’s a full-scale metamorphosis, like a caterpillar emerging from the cocoon as a butterfly. You can’t simply slap a pair of wings on the caterpillar and call it a butterfly. It has to undergo the process of transformation and become something different.
A LITTLE BACKGROUND
Systems Theory and What It Means for Transformation in Healthcare
Many systems exist in the world, some simple and some complex. A university is a system. The human body is a system. A computer is a system. Healthcare and hospitals are systems. According to systems theory, three parts compose a system: purpose, relationships and components; but, purpose should define the other two.
P
R
C
PURPOSE
What the system is set to achieve, or the answer to the question: What business are we in?
Transforming
Stories at Scale
DOWNLOAD THE BOOK
Learn which levers Netflix pulled to transform an industry and more about IBM’s story in Delta, Volume 2.
For more than a century, HDR has partnered with clients to shape communities and push the boundaries of what’s possible. Our expertise spans nearly 10,000 employees, in more than 200 locations around the world—and counting. Our engineering, architecture, environmental and construction services bring an impressive breadth of knowledge to every project. Our optimistic approach to finding innovative solutions defined our past and drives our future.
“The components of a typical hospital system have evolved and improved. The purpose and many of the relationships that define how the system behaves have not.”
HOVER TO FIND OUT
How did IBM transition from a technology manufacturer to a knowledge and solutions organization?
Divested invented technologies to invest in new strategic capabilities.
Acquired PwC Consulting to gain access to knowledge of every industry.
Replaced traditional hierarchy with a new generation of thinkers organized in teams.
Transformed their culture by empowering teams to make decisions and actions downstream.
Realigned and redesigned incentives, performance goals and reporting disciplines.
Roberto Seif, Strategic Innovation Designer
Blockbuster fails to transform, while Netflix takes over.
From our study of complex systems, we know that transforming a system requires us to pull certain levers. Doing so in the right ways can have a profound impact.
Buzzworthy Terms & How They’re Commonly Used
"Transformation"
"Innovation"
"Disruption"
FREQUENCY OF USE
DISTANCE FROM TRUE MEANING
During a superhero costume change
While watching “Extreme Makeover”
In every
GE ad
In the
“Design Thinking” manual
In executive
strategy
After natural disasters
As an excuse after heavy traffic
In executive
strategy
In executive
strategy
The connections that exist between the individual parts of a system.
Relationships
Tangible artifacts of the system through which interactions are commonly held.
ComponentS
P
R
C
BACK TO TOP
Chapter 1
The Transformation
of Healthcare
Chapter 2
End-to-End Experiences
Chapter 3
The Value of Placemaking in Healthcare
Planks
Trends Affecting Healthcare
The Transformation of Healthcare.
"Transformation"
"Innovation"
"Disruption"
P
R
C
R
C
Planks
Trends Affecting Healthcare
Planks
Trends Affecting Healthcare
Chapter 3
The Value of Placemaking in Healthcare
Chapter 3
The Value of Placemaking in Healthcare
Chapter 2
End-to-End Experiences
Chapter 2
End-to-End Experiences
Chapter 1
The Transformation of Healthcare
Chapter 1
The Transformation of Healthcare
CHANGING MODELS
The Transformation of Healthcare.
How to Pull the Levers for the Most Profound Impact.
What is
Transformation?
Transformation is more than the power-boost that comes with optimization and upgrades. It’s a full-scale metamorphosis, like a caterpillar emerging from the cocoon. You can’t simply slap a pair of wings on the caterpillar and call it a butterfly. It has to undergo the process of transformation and become something different.
DOWNLOAD THE BOOK
Learn which levers Netflix pulled to transform an industry and more about IBM’s story in Delta, Volume 2.
For more than a century, HDR has partnered with clients to shape communities and push the boundaries of what’s possible. Our expertise spans nearly 10,000 employees, in more than 200 locations around the world—and counting.
Our engineering, architecture, environmental and construction services bring an impressive breadth of knowledge to every project. Our optimistic approach to finding innovative solutions defined our past and drives our future.
BACK TO TOP
Transforming Stories at Scale
From our study of complex systems, we know that transforming a system requires us to pull certain levers. Doing so in the right ways can have a profound impact.
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In executive
strategy
In executive
strategy
How to Pull
the Levers for the Most Profound Impact.
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